Returns & Exchanges

At Thick Ass Glass, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return window for unused items in their original packaging.

Return Process

• 1.
  Initiate the Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare the Package

  Carefully pack the unused item in its original box with all protective padding to ensure it arrives safely.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.